We at HOAP prioritize hygiene and quality for all our products, ensuring that every customer receives freshly crafted, top-notch goods. As such, please note the following policies:

  • No Returns: Due to the personal and hygienic nature of our products, we do not accept returns under any circumstances.
  • No Refunds: Refunds will not be processed once an order is placed and dispatched.
  • No COD (Cash on Delivery): We currently do not offer cash on delivery as a payment option.

We strongly encourage you to review your order details before confirming the purchase. If you have any concerns or issues with your order, reach out to us at hoapthehomelysoap@gmail.com, and we will assist you to the best of our ability.