Terms and Conditions

Welcome to HOAP! These terms and conditions outline the rules and regulations for the use of our website. By accessing this website, you accept these terms and conditions in full. If you disagree with any part, please do not use our website.

1. Use of the Website

  • The content on this website is for general information and use only. It is subject to change without notice.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

2. Product Information

  • We strive to ensure that all product descriptions, pricing, and availability information is accurate. However, errors may occur, and we reserve the right to correct them without prior notice.
  • All products are handmade, and variations in size, shape, and color are normal.

3. Intellectual Property

  • All content on this website, including text, graphics, logos, and images, is the property of HOAP and is protected by copyright laws.
  • Reproduction of any part of this website is prohibited without prior written consent.

4. Limitation of Liability

  • HOAP is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use the website or its products.

5. Governing Law

  • These terms and conditions are governed by and construed in accordance with the laws.

 

Shipping Policy : 

At HOAP, we ensure a seamless and reliable delivery experience for all our customers.

  • Shipping Timeline: All orders are processed within 24-48 hours and delivered within 3 to 5 business days.
  • Shipping Locations: We currently ship across India.
  • Shipping Charges: Flat shipping charges will be applied at checkout unless otherwise stated during promotions or offers.
  • Order Tracking: Once your order is dispatched, you will receive a tracking link via email or SMS for real-time updates.
  • Delivery Delays: While we strive to meet delivery timelines, unforeseen circumstances like weather, strikes, or logistics issues might cause minor delays.

For any shipping-related queries, feel free to contact us at hoapthehomelysoap@gmail.com.